Update, 4:52 p.m.: Adds info from Apple's website. If you aren't sure, go to the company's website and call the number listed there - not the one the voice mail told you to call. AT&T and Verizon won't tell you to re-enter your ID and account info to restart your account. Microsoft and Apple customer support won't call you about a widespread data breach. "If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly," the company says. So even if, for instance, you happen to know that 1-80 is Apples main US number and thats what.
#What is apple support phone number how to
On its website, the company offers advice on how to deal with different scams, including phone calls. Its possible now that spammers will also spoof the phone number theyre dialling from. Remember: If anyone calls you claiming that your computer is broken they are most probably lying."Īpple didn't immediately provide a comment on the report. "The exploit is unique because it allows callers to masquerade as other callers essentially by polluting search results with junk information that makes one number look like the contact number for a real company," Krebs wrote on his blog. Screenshot of the spoofed Apple support number. The scammer is able to appear to be an Apple support representative by calling from the phone number 1 (800) MYAPPLE. That number is "a known phishing source," the security analyst said. With the phone scam, the person that calls with the fake Apple phone number claims to be an employee of AppleCare or Apple customer service in order to fool the victim. The message then gives a 1-866 number to call back. This number may be visible on your receipt (in place of the last four digits of your physical card) and may be required by merchants for returns. The scam starts an automated call showing Apple's logo, address and legitimate Apple phone number that warns the user to return the call because of a data breach, according to the security website. What is a Device Account Number in Apple Pay The Device Account Number is a number assigned to your card that is device-specific. You know those voice mails you get claiming to be from "Windows support"? It looks like scammers are upping their game with convincing phishing calls claiming to be from Apple, security expert Brian Krebs said in a report Thursday.